In theory, talking to robots sounds super cool. In practice, not so much.
Between increased robo-calls and the increased preference for texting among my friends over the last few years, it occurred to me that the number of useful calls has plummeted. But how bad is it? I sorted through my call history one boring day and categorized my incoming and outgoing calls to find out just how many of my calls were adding value.
The results are pretty dismal… Over the 9 months period that I tracked, only 7% of the calls were from friends, family, or people I knew IRL and to be honest, I really only wanted to talk to the person on the other end about half the time or 3% of all calls. Over 80% was spam or wrong numbers or telemarketers. The remaining 12% was for non-personal reasons, such as reminders for appointments with the dentist, calling about my car repair, and buzzing in someone at my door. Now you know why I never answer the phone.